Why You Should Consider Switching To A New IT Support Provider

Technology continues to change at a rapid rate. As business needs evolve, so too must your IT support provider. If you don’t have a partner that can keep up with these changes, it’s time to find one that can. If you aren't getting the support you need from your current IT support provider, consider switching to a new one. The right partner will offer services and support when you need them most. They should also be able to react quickly if another company poses a threat and needs monitoring for security risks or other concerns. A good partner should always be willing and able to help your business grow by meeting the unique needs of your organization. Here are some signs that it might be time to switch IT providers:

Your current provider is no longer meeting your needs

It’s important to keep your business up-to-date with the latest and greatest in technology, but if your current provider can’t keep up with these changes or doesn't want to, it might be time to switch. A partner that can't provide support for new hardware and software is an example of a provider who is no longer meeting your needs. Keep in mind that not only are you paying for these services, but you're also getting poor service in return. That's not something any business owner should allow.

You’re having communication challenges with your provider

If you're having communication challenges with your current IT support provider, it might be time to switch providers. Communication is often the key to successful IT support and if the provider you've chosen doesn't meet your needs, it's time to look for another one. You need a partner that will respond quickly in times of emergency or when there are major changes to your technology infrastructure.

The service quality has dropped significantly

If you've been with your current IT service provider for a while and the quality of their services has been declining, it might be time to consider switching providers. You want to be sure that you're getting the best possible quality of services for the amount that you're paying. In order to make this decision, it's important to get objective feedback from your employees and customers about how your company is faring in terms of productivity and customer satisfaction.

You’re constantly experiencing downtime

When you have to constantly deal with downtime, it can be a huge problem. Unfortunately, when you’re not up and running, your business is not making any money. That’s why it’s important to have a reliable IT provider that will ensure constant uptime. If you find yourself experiencing downtime way too often, it might be time to switch providers. You should look for an IT company that prioritises uptime and has a track record of keeping the lights on for your company when you need them on most. Your new partner should also be able to help you identify the cause of your downtime and make necessary changes so this doesn't happen again in the future.

Conclusion

Switching to a new IT support provider can seem like a daunting task, but it’s worth it. The foundation of your business is relying on your technology and you need to make sure that you are in good hands and that you’re getting the best service for your money. A great IT provider is going to be proactive with their services, offer reliable support and provide you with thorough, honest advice. Be sure to do your research and ask around before making a final decision.

Comptech IT Solutions are a well established, Lancashire based IT Support company. They work with businesses and schools across the North West to offer reliable IT solutions. Covering Blackpool, Preston, Liverpool and Manchester; Comptech are the number one choice for a local IT support provider.

Enjoyed this? Read more from Studio 36 Digital

Latest news

1

Cabinet members to consider local government reorganisation Lancashire County Council County Hall

Cabinet members to consider local government reorganisation

13 Mar 2025

2

Council Committee approved the boundary for the first phase of Central Housing Regeneration Scheme The boundary image for the regeneration

Council Committee approved the boundary for the first phase of Central Housing Regeneration Scheme

13 Mar 2025

3

Leyland Trucks celebrates 10,000th DAF XB production milestone Leyland Trucks celebrates 10,000th DAF XB production milestone

Leyland Trucks celebrates 10,000th DAF XB production milestone

12 Mar 2025

4

Lisa Goodwin-Allen to leave Northcote after 23 years Lisa Goodwin Allen

Lisa Goodwin-Allen to leave Northcote after 23 years

12 Mar 2025

5

Iwan Jones appointed chief financial officer of NW Mutual Iwan Jones

Iwan Jones appointed chief financial officer of NW Mutual

11 Mar 2025

Pc Prestonmacan Gif980x120 March
Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
LBV121 March/April Launch Event
121 Lancashire Business View Magazine Launch
Networking
20 Mar 2025

LBV121 March/April Launch Event

The Whitakers Museum, Rossendale, BB4 6RE

08:30 - 10:30

Skills Bootcamp in Procurement - Cohort 3
Blue-Modern-Land-Travel-Youtube-Thumbnail-2-1024x576.png.png
LBV Hub Awards
14 Jan 2025 - 18 Mar 2025

Skills Bootcamp in Procurement - Cohort 3

Community & Business Partners CIC, Blackburn, BB2 3UA

09:30 - 13:00

CMI Level 5 Management and Leadership Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Management and Leadership Course

Preston Campus, Preston , PR1 2HE

09:00 - 17:00

CMI Level 5 Project Management Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Project Management Course

Preston Campus, Preston, PR1 2HE

08:00 - 17:00

Red Rose Awards 2025
Red Rose Awards 2025
Awards
13 Mar 2025

Red Rose Awards 2025

Winter Gardens Blackpool

18:00 - 11:59

March Preston tech Connection: IWD Accelerate Action
PRESTON TECH CONNECTION jan.ai-5.png.png
LBV Hub Networking
13 Mar 2025 - 13 Mar 2025

March Preston tech Connection: IWD Accelerate Action

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 19:30

Seasons of Leadership - Spring
jeremy-thomas-FO7bKvgETgQ-unsplash.jpg.jpg
LBV Hub Webinar
18 Mar 2025 - 18 Mar 2025

Seasons of Leadership - Spring

Online, Trawden, BB8 8SW

19:00 - 21:00

Live Work Create: Creative Placemaking.
LiveWorkCreate .png.png
LBV Hub Networking
18 Mar 2025 - 18 Mar 2025

Live Work Create: Creative Placemaking.

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 20:30

The Business Network Central & East Lancashire
LBV Header (18).png.png
LBV Hub Networking
20 Mar 2025 - 20 Feb 2025

The Business Network Central & East Lancashire

Stanley House, Blackburn, BB2 7NP

11:30 - 14:15

The Marketing MeetUp Lancashire
TMM Lancs 30th Jan.jpg.jpg
LBV Hub Networking
25 Mar 2025 - 25 Mar 2025

The Marketing MeetUp Lancashire

The Chubby Duck, Rawtenstall, BB4 6AJ

18:00 - 20:00

Spring Statement 2025 LIVE: Insights with PM+M
Spring Statement 2025 LIVE for website.png.png
LBV Hub Seminars
26 Mar 2025 - 26 Mar 2025

Spring Statement 2025 LIVE: Insights with PM+M

Blackburn Rovers, Blackburn, BB2 4JF

12:00 - 15:00

Preston Freelancer Meet-Up: March
Freelancer Meet-Up March.png.png
LBV Hub Networking
27 Mar 2025 - 27 Mar 2025

Preston Freelancer Meet-Up: March

Society1, Coworking Space, Preston, PR1 3LT

10:00 - 11:30

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV120 Online Graphic 1
Subscribe now

Weekly news bulletin