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There’s no doubt that the last year has thrown up more change than many of us could have envisaged or planned for.
By Louisa Scanlan, director, Collaborate Business Solutions.For business leaders this requires careful thought and management. People deal with change in different ways and understanding these reactions is important when considering your response.
Leading with empathy
Think about being a “we” leader, acknowledge that you are going through the change with them and will experience some of the same feelings.
Clarity of message
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