Spiroflow’s virtual interaction extends from machine demos to pre-delivery inspection and site tours

By Spiroflow Ltd

08 Feb 2021

virtual-demo-pr-image.jpg

For powder handling and dry solids processing experts, Spiroflow, embracing technology and finding new ways to interact with both customers and prospects was essential to maintain business momentum as the pandemic developed globally last year.

The company started by offering virtual demonstrations, via either Teams or Zoom platforms, utilising their test bay facilities located at their Clitheroe-Lancs HQ. The space is fully equipped with a range of equipment, including mobile and static flexible screw conveyors (FSC) - the mobile version featuring Spiroflow’s remote monitoring system - SAM, various FSC tubes and spirals, aero mechanical and tubular drag conveyors, as well as bulk bag fillers and bulk bag unloaders. The test bay facility has also proved to be an ideal venue, with the online demonstrations providing a captivating alternative solution to on-site visits.

Spiroflow has since expanded their virtual interaction to include full factory tours, engineering processes, SAM (Spiroflow Active Monitoring) demonstrations, comprehensive Factory Acceptance Tests and Pre-Delivery Inspections for customers to attend, albeit virtually. For free of charge testing and material trials offered by Spiroflow, customers can either witness the proceedings live online, via a recorded live link, or a video and test report can be forwarded in their absence. Additionally, Spiroflow’s service engineers and electrical software engineers have the capability to remotely commission delivered equipment, which they have been doing successfully for over 12 months now.

“Clearly the preference of course is to have customers visit us here at Spiroflow and see their equipment in person,” said Spiroflow managing director, James Podevyn. “However, given the restrictions created by the pandemic, we have found that online and virtual demonstrations work really well.

“Through real-time streaming video technology, we can give an engaging showcase of our equipment, or deliver full blown factory tours. For example, I’ve recently given a virtual factory insight to our new sales representative in Egypt. I am happy to do this for anyone, in any time-zone, anywhere in the world.”

Spiroflow’s regional sales managers have also benefitted from virtual engagement tools, by actively offering consultative online forums to both customers and prospects.

“Our general process knowledge is vast,” added Podevyn. “For us to develop an understanding for an application, we need to be able to discuss both upstream and downstream. As such, we are usually able to offer guidance on all forms of material handling automation.”

Spiroflow has been a global leader in the field of powder handling and dry bulk solids processing for more than 45 years. To learn more, visit spiroflow.com, email [email protected] or call +44 (0) 1200 422525 in the UK or (1) 704 246 0900 in the US.

Latest news

1

Major shareholder makes Inspired takeover bid inspired-500x500.png

Major shareholder makes Inspired takeover bid

23 Apr 2025

2

Nominate your favourite family-run business in Lancashire. Thompsons meeting (1).png.png

Nominate your favourite family-run business in Lancashire.

22 Apr 2025

3

Business academies to continue for an additional year Cllr Mark Smith (r) with Top Gun Tools & Fixings team presenting Blackpool Net Zero Academy certificate

Business academies to continue for an additional year

22 Apr 2025

4

Napthens advises A Lamb Associates (ALA) and subsidiary Morham & Brotchie Partnership on their acquisition by Hawkins & Associates Richard Robinson Feat IMG

Napthens advises A Lamb Associates (ALA) and subsidiary Morham & Brotchie Partnership on their acquisition by Hawkins & Associates

22 Apr 2025

5

Six promotions at Farleys Solicitors Promotions at Farleys Solicitors

Six promotions at Farleys Solicitors

22 Apr 2025

Pc Prestonmacan Gif980x120 March
Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
LBV122 May/June Launch Event
121 Lancashire Business View Magazine Launch
Networking
21 May 2025

LBV122 May/June Launch Event

Lancaster and Morecambe College, Lancaster, LA1 2TY

08:30 - 10:30

Sub36 Networking
Networking
11 Jun 2025

Sub36 Networking

British Jewellery School, Scorton, PR3 1BA

15:00 - 17:00

Lancashire Net Zero Carbon Conference
Net Zero Carbon Social 1200px 2
Networking
18 Jun 2025

Lancashire Net Zero Carbon Conference

Crow Wood Hotel & Spa Resort, Burnley, BB12 0RT

08:30 - 13:00

Lancashire Built Environment Conference 2025
BEC 315 X 315 Px
Networking
25 Sep 2025

Lancashire Built Environment Conference 2025

Blackpool Football Club, Blackpool, FY1 6HX

08:30 - 13:00

CMI Level 5 Management and Leadership Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Management and Leadership Course

Preston Campus, Preston , PR1 2HE

09:00 - 17:00

CMI Level 5 Project Management Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Project Management Course

Preston Campus, Preston, PR1 2HE

08:00 - 17:00

RISE - The Academy for Female Leaders and Managers
WENDY BOWERS RISE Illustrstion copy.jpg.jpg
LBV Hub Seminars
02 Apr 2025 - 08 Oct 2025

RISE - The Academy for Female Leaders and Managers

East Lancashire Chamber of Commerce, Clayton le Moors, BB5 5JR

09:00 - 15:30

The Business Network Central & East Lancashire
LBV Hub Networking
24 Apr 2025 - 24 Apr 2025

The Business Network Central & East Lancashire

Stanley House, Blackburn, BB2 7NP

11:30 - 14:15

Preston Freelancer Meet-Up: April
1.png.png
LBV Hub Networking
25 Apr 2025 - 25 Apr 2025

Preston Freelancer Meet-Up: April

Society1, Coworking Space, Preston, PR1 3LT

10:00 - 11:30

People Power: Exclusive Event Series
Stay ahead in 2025.jpg.jpg
LBV Hub Seminars
29 Apr 2025 - 29 Apr 2025

People Power: Exclusive Event Series

People's History Museum, Manchester, M3 3ER

17:00 - 21:00

Planning for the future + navigating Inheritance Tax changes
Planning for the future + navigating Inheritance Tax changes for website.png.png
LBV Hub Seminars
01 May 2025 - 01 May 2025

Planning for the future + navigating Inheritance Tax changes

Stanley House Hotel, Mellor, Blackburn, BB2 7NP, Blackburn, BB2 7NP

08:00 - 10:30

A night at the races
1.png.png
LBV Hub Dinners / Balls
02 May 2025 - 02 May 2025

A night at the races

Morecambe FC, Morecambe, LA4 4TB

19:00 - 23:59

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more Lbv121 Online Graphic
Subscribe now

Weekly news bulletin