Retention isn’t always good

There is no doubt that it is usually cheaper to retain existing employees than it is to recruit new ones, but there are exceptions to this rule – a poor performing or negative employee may cost your business much more.

Employers will often approach us for advice about under-performing members of staff and when we dig a little deeper, we find that this lack of performance has been tolerated for months, sometimes even years as the employer either doesn’t know how to, or is too worried to, address it.