Amy Atkinson has been appointed operations supervisor by Mail Boxes Etc., in support of its franchisees across the UK.
Mail Boxes Etc. is the world’s leading third-party provider of shipping, fulfilment, print and marketing solutions to small and medium enterprises and consumers across the globe, with a network of over one thousand eight hundred franchise locations in forty eight countries.
Based out of the company’s offices in Accrington, Atkinson’s new role will see her heading up a team, centrally managing queries from across the company’s UK network, also working with the learning and development team as part of continuous improvement of operational processes at store level.
On starting her new role, she said: “As a brand, Mail Boxes Etc. is currently bucking the trend on UK high streets and is one of the few chain store outlets opening more stores.
“We believe that’s because our service range meets a growing need, with the emergence of so many ecommerce businesses, who want a professional solution for shipping worldwide, or a postal mailbox separate to their operational or residential address.
“For shipping, we take away the burden of choosing the right shipping partner for each package and help with documentation to ensure packages arrive with less likelihood of delays, while our packing solutions are extremely attractive to people exporting and importing fragile items.
“We also specialise in securely sending sensitive and high value paper documents, and our mailboxes provide a great solution for businesses operating from home, who would rather not share their home address with customers.
“My role at Mail Boxes Etc. has been created to enhance our capabilities in providing central support to the network, ensuring queries are handled effectively and efficiently, with full transparency and accountability.
“A dedicated point of contact for all enquiries provides increased continuity, with a human approach that allows the flexibility to facilitate suggestions and improvements ongoing.”
Mail Boxes Etc. is part of MBE Worldwide, which in 2023, served over one million business customers worldwide through its multi-brand operations, generating €1.4 billion.
Go to www.mbe.co.uk for further information about MBE services and solutions, or to find out more about Mail Boxes Etc franchise opportunities.
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