[caption id="attachment_70943" align="f-align-medium-right f-align-center" width="173"] Blackpool has become the UK's biggest tourist resort to gain WorldHost Recognised Destination status[/caption]
Blackpool has become the UK’s biggest tourist resort to gain national recognition for its commitment to customer service, after being awarded WorldHost Recognised Destination status.
WorldHost is a suite of world-class customer service training programmes that have already been used to train over 200,000 people in the UK. Programmes include training on serving customers with disabilities, welcoming customers from other cultures, increasing sales through service and an introduction to the general principles of customer service.
Each of these businesses have also gained Business Recogniton Status in their own right meaning at least 50% of their front line staff have been trained to WorldHost standard, in addition to their general training. Coun Gillian Campbell, Deputy Leader of Blackpool Council, said: “We are absolutely delighted that Blackpool has become the biggest tourist resort in the UK to gain WorldHost status. It’s fantastic that all the hard work and commitment has paid off – the accolade is well deserved.”
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